Assertiveness in the Workplace

By the end of the workshop you will be able to:
1. describe the differences between assertive, aggressive,
passive, and passive aggressive behaviours;
2. identify personal situations where assertiveness would
lead to improved and healthier outcomes;
3. recognise how mindset and beliefs affect behaviour and
communications;
4. develop strategies and techniques to communicate
assertively.

To book a place on this session please visit MyView: https://hr.lincoln.ac.uk/hrselfservice/

Story submitted by Jo Wilkinson
jwilkinson@lincoln.ac.uk